Backup & Disaster Recovery
Bulletproof protection so your business never misses a beat.
- Automated backup configuration (cloud & local)
- Server and endpoint backup management
- Backup monitoring and validation
- Disaster recovery planning and testing
- Data restoration services
- Backup integrity checks
Backup & Disaster Recovery That Keeps You Online
Lucid Byte’s Backup & Disaster Recovery solutions protect your most critical asset — your data — with automated, encrypted backups and a recovery plan built to get you back up and running fast. Whether the threat is hardware failure, ransomware, accidental deletion, or a natural disaster, we make sure your business can recover quickly and with confidence.
We don’t just store your data; we test it. Through regular recovery verification and tailored business continuity planning, we ensure that when something goes wrong, your systems, files, and operations are restored with minimal downtime — so you protect your revenue, your reputation, and your peace of mind.
The four pillars of our Backup & Recovery Program
Our comprehensive protection covers your servers, workstations, cloud platforms, email, and business-critical applications — everything your operations depend on.
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PRICING PLANS
Choose the Plan That’s Right for You
Get control and visibility over spending. Try any plan free for 30 days with no lock-in commitments
basic plan
$
90
Monthly
Perfect for small businesses needing reliable day-to-day IT support.
- Business Hours Support
- Remote Helpdesk
- Basic Monitoring
- Basic Microsoft 365 Support
- Backup Monitoring
- Basic Vendor Management
standard plan
$
135
Monthly
Comprehensive IT management with advanced security protection.
- Extended Hours
- Proactive Monitoring
- Patch management
- Microsoft 365 Administration
- Basic Cybersecurity
- Managed Backups
- Vendor & License Management
premium plan
$
225
Monthly
Fully managed enterprise-grade IT solutions for growing organisations.
- 24/7 Support
- AI Monitoring
- Advanced Security
- Cloud Infrastructure
- Azure
- Linux Administration
- Disaster Recovery
- Quarterly IT Reviews
- IT Strategy
- Onsite Visits
Custom Plan
Custom
- Cloud Migration
- Network Redesign
- Compliance Consulting
- Onsite Support
- Advanced Cybersecurity
Backup & Disaster Recovery FAQs
Protecting your data and ensuring business continuity
What are RTO and RPO, and why should our business care about them?
Recovery Time Objective (RTO) is how quickly your systems need to be back up and running after an incident, while Recovery Point Objective (RPO) is how much data you can afford to lose, measured in time — such as the last hour or the last day. Together, they shape how your backup and recovery solution is designed. LucidByte works with you to set realistic RTO and RPO targets based on how critical each system is to your operations.
What's included in your Backup and Disaster Recovery Services?
Built around your recovery goals, our services typically include:
- Automated, encrypted daily backups
- Immutable, ransomware-resistant backup storage
- Secure off-site and cloud backup replication
- Microsoft 365 and SaaS application backup
- Defined Recovery Time and Recovery Point Objectives (RTO/RPO)
- Regular backup verification and recovery testing
- Documented disaster recovery and business continuity plans
- Rapid data restoration when you need it most
How often do you actually test our backups to make sure they'll work in an emergency?
Backups that have never been tested are a common and costly surprise for businesses when disaster strikes. We perform regular recovery testing to verify that your data can genuinely be restored, not just that a backup job completed overnight. This gives you confidence the recovery plan will actually work when you need it, not just in theory.
If a fire, flood, or extended power outage hit our office, how quickly could we be back up?
Recovery speed depends on your specific RTO and the systems affected, but our disaster recovery planning is built around minimising the time your business is offline. Because your data is backed up securely off-site and in the cloud, a physical event at your Melbourne or Sydney premises doesn't mean your business data is lost. We test these scenarios in advance so recovery is a well-rehearsed process, not a scramble.
Can we recover files if a staff member accidentally deletes something or falls for a scam?
Yes — this is actually one of the most common reasons businesses need to restore from backup, far more common than a major disaster. Our backup solutions capture regular snapshots of your data, so accidentally deleted files, corrupted documents, or data affected by a scam can typically be restored quickly. It's a routine part of what backup and disaster recovery protects against.
Do you back up our Microsoft 365 emails and files, or just our on-site servers?
This one catches a lot of businesses out, because Microsoft 365 doesn't provide comprehensive long-term backup of your emails, files, and SharePoint data by default. LucidByte provides dedicated backup for Microsoft 365 alongside your servers and workstations, so your cloud data is just as protected as anything stored on-premises.
What happens to our backups if we ever decide to leave LucidByte?
Your data belongs to you, not to us. If you move to another provider or bring IT in-house, we'll work with you to ensure your backups and data are securely handed over or migrated. A good partnership is one you'd choose to stay in, not one you're locked into.
Why choose LucidByte for Backup and Disaster Recovery?
LucidByte builds backup and recovery solutions around your actual recovery needs, not a generic template, with regular testing to confirm everything works when it matters. Melbourne and Sydney businesses get the reassurance of secure, off-site and cloud-based backups combined with a local team who can respond quickly if disaster strikes. Protecting your data is one of the most important things IT can do for your business, and we take it seriously.
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